Offline Access
Venue basements, buses, and planes do not always have signal. TourPro Mobile can keep a copy of your tour on your phone so you can still check the day. The tour download described below is available on Android with the latest compatible update; iPhone supports cached schedule viewing and editing existing non-travel events.
Download a Tour for Offline Use
Open the tour
Open the tour on its home screen in TourPro Mobile.
Find the Offline Access card
The Offline Access card says “Download this tour to use it without a connection.”
Tap Download for Offline
Stay connected while it downloads. When it finishes the card says the tour is ready for offline use and shows when it was last updated.
Tap Update Offline Data any time you are back online to refresh the copy.
What Is Saved
The download includes:
- Tour details
- Schedule and events
- Day notes
- Flights
- Hotels
- Contacts
- Team
- Guest lists
- A list of documents
If some sections do not finish, the card says so. Try again when you have a connection.
Documents
Documents are different from everything else. Offline, you only see the list of documents. To open a file offline, save it to your phone first with Save offline while you have a connection. Files you have not saved say they need a connection.
Editing Offline
You can edit existing non-travel schedule events. On Android with the latest compatible update, you can also edit existing day notes. When you save, TourPro shows Saved on device and syncs the change when you reconnect. If someone else changed the same item, TourPro lets you review the conflict.
Creating and deleting events or day notes requires a connection. Guest list, travel, and hotel changes also require a connection.
Switching Accounts
If you switch accounts on a phone while offline changes are still waiting to sync, those changes are discarded. Connect and let them sync first.
Tips
- Download the tour before you travel, not at the venue.
- Update the offline copy after the schedule changes.
- Save key documents, such as the advance or the rider, for offline use.
See Daily View for what you can check on mobile.