Use this page when TourPro behavior does not match what you expect.

I cannot see my tour on Dashboard

1. Confirm you are signed in with the correct account.
2. Refresh once after sign-in finishes.
3. Ask a manager/admin to confirm your tour assignment.

I can view data but cannot edit

Most likely permission scope.

Ask for the exact missing permission (examples: can_edit_schedule, can_edit_travel, can_edit_guest_list, document permissions).

Invite link fails

Likely expired or already used.

Ask the inviter to resend a fresh invitation.

Schedule updates seem missing

1. Check the selected date.
2. Verify whether change belongs in Day View or Travel View.
3. Refresh and reopen date from sidebar.

File upload/preview issues

• verify document permissions
• retry with a smaller file
• refresh once and retry upload

Date change warning appears in Settings

TourPro detected existing events outside your new date range.

Review options carefully before finalizing:

• keep events and update dates, or
• delete out-of-range events and update dates.